Confluence

CONFLUENCE

Confluence is Atlassian's wiki-based collaboration tool for teams to create, share, and organize knowledge (docs, plans, notes) into dynamic pages — forming a central hub for company knowledge. Confluence Cloud is the fully hosted SaaS version with automatic updates, AI features, and simplified management, making it accessible from anywhere without server maintenance. Essentially, Confluence Cloud is the modern, remote-friendly way to use the powerful Confluence platform.

Confluence

What is Confluence?

  • A Digital Workspace
    A central place for teams to build, find, and collaborate on project plans, notes, requirements, and company policies.
  • Knowledge Management
    Acts as a living knowledge library, making information easily searchable and reducing duplication across teams.
  • Dynamic Content
    Rich, editable pages with templates, real-time collaboration for up to 30 people, and integrations such as Jira and Trello embeds.
  • Organized Spaces
    Content is grouped into “Spaces” — team or project hubs with their own structure and permissions.
Confluence Workspace
Confluence Cloud

What is Confluence Cloud?

  • Cloud-Hosted
    Hosted by Atlassian — no servers, no installations, no maintenance.
  • Always Up-to-Date
    Automatically receives new features, AI tools, and security updates.
  • Remote-First
    Works seamlessly for distributed teams and integrates with cloud tools like Teams.
  • Scalable & Secure
    Supports small to large enterprises with robust permissions and compliance.
Confluence Cloud Features

Confluence Cloud vs. Self-Hosted (Server/Data Center)

Confluence Comparison
Cloud
Confluence Cloud
Fully managed SaaS platform with automatic updates, AI features, high availability, and remote-friendly access.
Server
Confluence Server/Data Center
Self-hosted option giving full control over infrastructure but requiring manual updates, maintenance, and higher admin overhead.
1

Confluence Administration Services

Keep your documentation organized, structured, and always accessible

Space creation & organization
Access control & permission management
Page templates & formatting standards
Documentation migration (Word/Excel → Confluence)
Release notes & SOP documentation
Knowledge base setup
Confluence–Jira integration
2

Migration & Data Handling

Move, clean, and reorganize your Jira & Confluence workspaces effortlessly

Excel → Jira migration
Project cleanup & restructuring
Confluence content reorganization
Old project archiving
3

Monthly AMC Support (Remote)

We act as your part-time Jira & Confluence Administrator

Routine administration
User support
Backup & maintenance
Reporting
Minor workflow & automation changes
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